Real Estate AI Agent ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome extension and related services (collectively, the "Service") designed to help home buyers and sellers.
Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
We collect personal information that you voluntarily provide to us, including:
· Name: Your first and last name for account identification and personalization
· Email Address: For account creation, communication, and service notifications
· Phone Number: For optional SMS communications and account verification (if provided)
When you use our Service, we may automatically collect certain information, including:
· Device information (browser type, operating system, device identifiers)
· Usage data (features used, pages viewed, actions taken within the Service)
· Log data (IP address, access times, referring URLs)
· Cookies and similar tracking technologies
We may receive information about you from third-party services you choose to connect with our Service, subject to the privacy settings you have established with those third parties.
We use the information we collect for various purposes, including:
· Providing, maintaining, and improving our Service
· Creating and managing your user account
· Processing transactions and managing subscriptions
· Sending you transactional communications (account updates, service notifications, support responses)
· Sending promotional communications (if you have opted in)
· Personalizing your experience with the Service
· Analyzing usage patterns to improve our Service
· Detecting, preventing, and addressing technical issues or security threats
· Complying with legal obligations
If you provide your phone number and opt in to receive SMS communications, you may receive text messages from Real Estate AI Agent. These messages may include:
· Transactional messages: Account notifications, service updates, and support communications
· Promotional messages: Special offers, tips for home buyers and sellers, and product updates (only if you specifically consent to receive marketing messages)
Message frequency may vary based on your account activity and preferences. Standard message and data rates may apply depending on your mobile carrier plan.
You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. For assistance with SMS communications, reply HELP or contact us at [email protected].
We do not share your SMS consent information or phone number with third parties for their marketing purposes. Your phone number and SMS consent may only be shared with our SMS service providers solely for the purpose of delivering text messages you have consented to receive.
We use third-party services to help us operate, provide, and improve our Service. These third-party services may have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We use Google Analytics to analyze how users interact with our Service. Google Analytics collects information such as how often users visit our Service, what pages they visit, and what other sites they used prior to coming to our Service. We use this information to improve our Service. Google Analytics collects the IP address assigned to you on the date you visit our Service, but not your name or other identifying information.
For more information about Google Analytics and how it collects and processes data, please visit: https://policies.google.com/privacy and https://support.google.com/analytics/answer/6004245
We use a CRM system to manage our interactions with users and improve our customer service. The CRM may store your contact information and communication history to help us provide better support and personalized service.
We use third-party SMS service providers to deliver text messages to users who have opted in to receive SMS communications. These providers have access to your phone number solely for the purpose of message delivery.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
· Encryption of data in transit using SSL/TLS protocols
· Secure storage of personal information with access controls
· Regular security assessments and updates
· Employee training on data protection practices
· Limited access to personal information on a need-to-know basis
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When you close your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal purposes.
Depending on your location, you may have certain rights regarding your personal information:
You have the right to request access to the personal information we hold about you and to receive a copy of that information in a commonly used, machine-readable format.
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
You have the right to request that we delete your personal information, subject to certain exceptions (such as compliance with legal obligations).
You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email you receive from us. You can opt out of SMS marketing messages by replying STOP to any promotional text message.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Cookies are small data files placed on your device when you visit a website. We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our Service.
· Essential Cookies: Required for the operation of our Service (e.g., session management, authentication)
· Analytics Cookies: Help us understand how visitors interact with our Service (e.g., Google Analytics)
· Functional Cookies: Enable enhanced functionality and personalization
· Advertising Cookies: Used to deliver relevant advertisements (if applicable)
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our Service may become inaccessible or not function properly.
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. By using our Service, you consent to the transfer of your information to the United States and other countries.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our Service prior to the changes taking effect. The "Effective Date" at the top of this Privacy Policy indicates when it was last revised. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell your personal information to third parties.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Real Estate AI Agent
Email: [email protected]
Address: 1225 Turfway Court, Lebanon, Ohio 45036
We will respond to your inquiry as soon as reasonably practicable and in accordance with applicable law.